ONLINE SHOPPING TERMS AND CONDITIONS

Kohomelo Oy / OXA innovations
Ahdinrinne 4A8
60220 Seinajoki, Finland

Business ID: 2055331-5

We deliver products ordered from the online store by post to the address provided by the customer. The products are delivered no later than three business days after the order. Postage costs are included in the price of the product.

You can order products manufactured and represented by OXA innovations from the online store. The order requires entering contact information as required by the online store and paying for the order. Customers under the age of 18 require the permission of a guardian to place an order.

The product can be returned within 14 days of receipt of the product in accordance with the Consumer Protection Act. The product must be returned in its original packaging and in like-new condition. The customer is responsible for the costs of returning the product. The return must be notified in advance by email to info@oxainnovations.com and the purchase receipt must be attached to the returned product.

​

​

We are meticulous about the quality of the products we manufacture. If you notice a defect or error in the product you receive, please contact us immediately at info@oxainnovations.com so that we can arrange a return and exchange of the product. There are no costs for the customer to exchange a defective product.

If you have any questions about the use or installation of the product, we are happy to help. You can send your questions directly by email to info@oxainnovations.com or use the contact form found in the contact information section of our website.​

​

The payment methods available will be displayed when you place an order and when you proceed from the shopping cart to pay for your order.

Customer information provided with an order or contact form will not be disclosed to a third party. You can download our privacy policy HERE​

​